Privacy & Security

 This privacy policy sets out how Twisted Sister uses and protects any information that you give Twisted Sister when you use this website.

Twisted Sister is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We collect the following information:

  • name
  • contact information including email address
  • Address
  • Phone contact

What we do with the information we gather

We require this information to contact you to send confirmation emails and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • An email to confirm your order, or discuss some problem with your order.
  • A physical address for delivery
  • We may periodically send promotional emails about new products, special offers which we think you may find interesting using the email address which you have provided.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Using your Credit Card

Your credit card information has a secure guarantee provided by Westpac. The information you provide goes through the DPS ( Direct Payment Solutions) System. At no stage can we view your credit card details. They are not available to us, or stored in any way.  Just like at a shop when you use your credit card, the transaction is either accepted or declined.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission, or are required by law.

If you believe that any information we are holding about you is incorrect or incomplete, you can alter it when you log into the site, and it will be automatically updated.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

At Twisted Sister we value your privacy and security and will not knowingly put it at risk.